Questions & Answers
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See Some FAQs
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), debit cards, and secure payment options like PayPal to ensure a safe and seamless checkout experience.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Delivery time depends on your location and chosen shipping method, but most orders arrive within 3-7 business days.
What is your return policy?
We accept returns within 14 days of purchase on unused and unopened items. For detailed instructions, please visit our Returns Policy page.
Do you offer any warranty on products?
Please refer to the product description or contact us for more warranty details on specific items.
How can I contact customer support?
You can reach our support team via email at info@vapeshopca.com, or through the contact form on our website. We’re here to help!
Do you offer international shipping?
No, we ship Only Some Local Place in Canada. Shipping rates and delivery times vary by location. Please check our Shipping Policy page for more details.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your order's status and estimated arrival date.
Are your products authentic?
Absolutely. We only source products from verified brands to ensure authenticity and quality in every item we sell.
Is there an age restriction to purchase from Vape Vibe?
Yes, you must be at least 18 years old to purchase vape products. Age verification is required at checkout.
Can I cancel or modify my order?
We can accommodate cancellations or changes before the order is shipped. Contact us as soon as possible, and we’ll do our best to assist you.